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TRAINING TOPIC : RESTAURANT
...sThe Best Selling Restaurant Training Video of all time !
Video: SERVICE THAT SELLS! FULL SERVICE OR FAMILY VERSION - VHS or DVD ONLY $249 & FREE SHIPPING !
Completely updated to reflect today's hospitality employees, the new Service That Sells! DVD teaches servers and managers how to build sales, enhance the guest experience and deliver service far superior to your competition.
Using the Service That Sells! Three-Legged Stool approach, this DVD shows you how to connect with your guests with Caring Behaviors, Precision Service and Sales Performance. The DVD also highlights six different selling zones, showing your servers how to make the most out of each encounter with the guest.
The full package includes:
Service That Sells DVD (1) , Service That Sells Newsletter - 1 year subscription , Sell Smarter Not Harder Workbooks-food or bar (10) , Playing Games at Work (1) & Service That Sells book (1)
**** Sale price: $429.00 ($600 value) - Purchase full package and get a FREE RED BOOK
PURCHASE DVD Full Package - $429 PURCHASE DVD only - $249
ADD ONS: NOW THAT'S SERVICE THAT SELLS - THE BOOK 
PURCHASE book only - $19.95
< SEE OTHER SERVICE THAT SELLS PRODUCTS ON BOTTOM OF THIS PAGE LIKE THE POPULAR RED BOOK >
Video: YOU'VE GOT CUSTOMERS ! Great for restaurant waitstaff training! (Bar too)
KEY TRAINING POINTS
-Be honest - customers just want to hear the truth.
-Listen before you sell - find out what customers want first.
-Follow through on customer requests - double check
-Take initiative to solve problems - offer solutions, not excuses.
-Know your product - if you don't know, find out.
-Take advantage of sales opportunities - your customer will benefit.
There has been an over-emphasis on the superficial--the greeter at the door, the forced
smile, and the gratuitous "have a nice day." Certainly, a pleasant manner is important, but
all too often meaningful service is lost while superficial friendliness masks the problem.
PURCHASE VHS Video - $695 - RENT for one week - $295 
... 20 20 20 minutes long and includes training guide.
Video/DVD: BOB FARRELL'S - GIVE EM' THE PICKLE - Remake of I'll Be Back. #1 VIDEO WE CARRY
PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It's walking the customer to the item they'e looking for rather than pointing or maybe it's simply calling them by name. The trick is figuring out what your customers want and then making sure they get it. That's the PICKLE.
Video: BOB FARRELL'S - I'll BE BACK - Original Video Also Available for only $595 DVD or VHS
PURCHASE - DVD $895 - PURCHASE VHS Video - $795- RENT for one week - $350(DVD) - $295(VHS) 
ORDER NOW AND GET: FREE SHIPPING AND FREE GIVE EM THE PICKLE HARDCOVER BOOK (put freebook offer on order)
18 Minutes - Includes Training Leader's Guide , 10 Pickle Pins and 10 Cards. .. SEE OTHER PICKLE ITEMS <CLICK HERE> ..
DVD: CAN'T BE DENIED : THE IMPACT OF CUSTOMER DISCRIMINATION - New Release
Last year several large corporations were involved in lawsuits that cost them millions of dollars. These companies were sued for unfairly and illegally discriminating against customers. Too many organizations are learning the hard way that the actions (or inactions) of their employees can create tremendous liability for the organization when it comes to customer discrimination. Countless customers are lost because of bad and potentially illegal customer service practices.
The real-life vignettes featured in this video encompass the most common forms of customer discrimination and details the consequences of these negative behaviors. It will also demonstrate the impact of immediate corrective action.
PURCHASE - DVD $695 multiple discounts on 2 or more - call us for details !
One Leader's Guide and One Participant Guide, which includes worksheets and a customer service assessment
Video/DVD: JAMIE'S KITCHEN TEAMWORK - Teamwork New Release
Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient, organised team, capable of running a first-class London restaurant.
Fifteen lessons on teamwork identifies the key stages of team development - forming, storming, norming and performing. It follows Jamie's young trainee chefs as they move through these stages to come together as an effective unit.
PURCHASE - DVD $1070 PURCHASE VHS Video - $1070 - ...
Program includes: Video (25 mins) Course Leader's Guide, Self-study workbook, Customizable worksheets
Powerpoint slides and handouts, Poster of key learning points
PURCHASE WITH Jamie's Kitchen Fifteen Lessons on Leadership for ONLY $1640.00
Video/DVD: JAMIE'S KITCHEN - FIFTEEN LESSONS ON LEADERSHIP - Leadership New Release
Jamie is a natural and instinctive leader. And anyone who takes on a leadership role can learn a lot from watching him in action. Part of the new two-part Jamie’s kitchen training series, Fifteen lessons on leadership demonstrates that leadership is an activity and not a position. Leaders and potential leaders will identify with Jamie’s honesty and openness.
PURCHASE - DVD $1070 PURCHASE VHS Video - $1070 - ...
Program includes: Video (25 mins) Course Leader's Guide, Self-study workbook, Customizable worksheets
Powerpoint slides and handouts, Poster of key learning points
PURCHASE WITH Jamie's Kitchen Teamwork for ONLY $1640.00
Video/DVD: THE GUEST - Everything You Already Know About Great Customer Service!
Features: Bank Scene, Restaurant, Retail, and more!
TRAINING POINTS:
PURCHASE - DVD $795 - PURCHASE VHS Video - $695 - RENT for one week - $350(DVD) - $250(VHS)
14 Minutes - Includes Training Leader's Guide
VHS PRICE IS ONLY $625.50 for Non-Profits and $521.25 for Schools - FREE SHIPPING ON ALL ORDERS
Video: THE FIRST MILE - NEW RELEASE with restaurant setting.
While customer service training often focuses on "going the extra mile" for the customer, this film demonstrates that it is not enough to go the extra mile if you haven't gone the "first mile" first.
PURCHASE VHS Video - $695 - RENT for one week - $250 ...
Video: DEBI'S WAY - The Best Selling Restaurant Management Training Video Featuring Debi !
Observe the successful management style of Debi Mazuek, manager of Counter Office Restaurant in Chicago. Note her wise hiring practices, with emphasis on customer service aptitudes, the behaviors she fosters that build team loyalty, and her keys to getting top performance from each member of the team. The principles presented apply not only to restaurants and other hospitality establishments but also to managers and team leaders in any enterprise.
PURCHASE VHS Video - $595 - RENT for one week - $195
....
Video: REAL WORLD SELLING -
4 Different videos: SELL MORE APPETIZERS- BEER- WINE -DESERTS SERIES
PURCHASE VHS Video Package - $99 each or $279.00 for set of four
Books : THE MANAGERS REDBOOK - TOP SELLER Available in : Full Service, Quick Service, Fast Casual, & Coffee, Bakery, Snacks Versions.
Manager's Red Book is a simple, yet powerful tool to facilitate organization, promote teamwork, ensure accountability, and improve communication within your management team.
IMANAGERS REDBOOK :
Monthly, Legal Size 2 Pages per Day $14.75 book
Monthly, Letter Size 2 Pages per Day $12.35 book
Quarterly, Legal Size 1Page per Day $34.95 book - TOP SELLER *
BAR REDBOOK :
Bound Quarterly, Legal Size 1Page per Day $29.95 book
KITCHEN REDBOOK :
Bound Quarterly, Legal Size 1Page per Day $29.95 book
DAILY INSPECTOR REDBOOK :
Bound Monthly, Legal Size 4 Pages per Day $18.90 book
I PURCHASE
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